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Security at Bnext

At Bnext, we are deeply committed to the security of our users’ information and transactions. That’s why we have prepared these recommendations to help prevent and mitigate cyber fraud.

What is cyber fraud?

Cyber fraud involves stealing personal data, usually banking information, with the aim of causing financial harm.

How are these frauds committed?

These frauds are carried out through various means, such as SMS, emails, or phone calls, impersonating a bank or another company and, for example, asking you to provide your Bnext card details.

What does Bnext do to protect your account?

We create secure passwords

From 4 to 6 digits, only changeable by the user or through facial recognition

We encrypt your card data

Passwords and card PINs are stored in encrypted form, so no one has access to them

We notify you of your transactions

Instant notification of each purchase made, unless you disable this option

Block your card anytime

Ability to block your card at any time, either from the App or through our website

How to detect cyber fraud?

Fake sender address

Always check the sender’s email address (in our case, it must come from the “@bnext.es” domain).

Request for card details

Never provide your card details via email, SMS, or phone call, nor through chat on apps such as second-hand marketplaces.

Urgency and persistence

Be suspicious of any communication that is persistent or urgently requests information.

Malicious links

Do not click on links included in emails or SMS messages.

Secure websites

Verify that the website is secure by making sure it has a padlock in the address bar and that the company is properly identified.

Identity verification

If you suspect fraud, contact the sender through another channel to verify their identity.

Types of fraudulent practices

Phishing/Smishing

The attacker, through email or SMS, tries to impersonate a company by using an email address similar to the official one, copying its logo, texts, etc.

Vishing

Fraudulent phone numbers, voice-modification software, and social engineering are used to deceive users.

QRishing

The QR code is maliciously altered, and when you scan it with your phone, it redirects you to a fake website that compromises your security.

Most common cases

Data theft

Through apps or websites that appear legitimate but are cloned to closely resemble the original ones.

Request for card details

Through second-hand sales platforms, via chat with the buyer/seller.

Bnext account opening request

It is a common practice used to offer you a job that does not exist in order to collect your personal data.

Some resources that may help you

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Escanéa el código y descárgate la aplicación de Bnext.